Privacy Policy

1. Introduction

We (“Company”, “we”, “our”, “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services (“Services”). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you use our Services, we may collect personal information that can be used to identify you, such as:

– Name
– Contact information (e.g., email address, phone number, postal address)
– Date of birth
– Payment information
– Health information (only as necessary for providing our Services)
– Any other information you voluntarily provide to us

2.2 Non-Personal Information

We may also collect non-personal information that cannot be used to identify you, such as:

– Browser type
– IP address
– Operating system
– Website usage data (e.g., pages visited, time spent on site)

3. How We Use Your Information

We may use the information we collect from you in the following ways:

– To provide and manage our Services
– To process transactions
– To communicate with you, including responding to your inquiries and providing customer support
– To send you promotional materials and updates (with your consent)
– To improve our Services and website
– To comply with legal obligations and resolve disputes

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

– Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our Services, provided they agree to keep your information confidential.
– Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
– Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the following rights regarding your personal information:

– Access: You have the right to request access to the personal information we hold about you.
– Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
– Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
– Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
– Objection: You have the right to object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. Your continued use of our Services after any such changes constitutes your acceptance of the new Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

[email protected]